Your front desk can't answer every call while patients are being adjusted, checked in, or checking out. An AI receptionist answers every call 24/7, books new patient evaluations and follow-up adjustments directly to your schedule, texts missed callers back in 60 seconds, and reactivates patients who stopped coming after their acute pain resolved.
A chiropractic office runs on phone calls. New patients call to book a first evaluation after a car accident or a flare-up of back pain. Existing patients call to schedule their next adjustment, reschedule when something comes up, or ask whether you take their insurance. Patients who came in a few times and got relief call months later when the pain returns.
The problem is that your front desk staff are often unavailable when these calls come in, because they are rooming a patient, collecting payment, verifying benefits, or just away from the desk. A missed call from a prospective patient searching for a chiropractor is a patient who immediately calls the next result in their search.
Belken's AI Receptionist is configured for chiropractic practices. It answers every call in your practice's name, handles new patient intake end to end, books appointments directly to your calendar, and texts any missed caller back in about 60 seconds.
When a new patient calls, the AI collects what your front desk would gather before booking:
The AI then books the new patient evaluation directly onto your schedule. The patient hangs up with a confirmed appointment, not a voicemail that will be returned whenever someone has a moment.
Existing patients calling to reschedule or book a follow-up adjustment get the same treatment: the AI finds an open slot that works, books it, and confirms the time before hanging up.
Chiropractic practices often see after-hours call volume for two reasons. First, patients want to book their next adjustment the same evening it is due, after a long day at a desk, they feel the tension returning and they want to get on the schedule before it gets worse. Second, car accidents, sports injuries, and acute back episodes happen on weekends and evenings when the office is closed.
The AI Receptionist answers all of these calls. For a caller who needs to book a follow-up, it finds the next available slot and confirms the appointment. For a caller describing an acute injury, it captures their name, contact information, and a description of what happened, then books the earliest available appointment so they are first on the schedule the next morning. For situations requiring immediate clinical attention, it can transfer the call to an on-call number you designate.
When a caller does not get through (because your front desk is with a patient, the line is busy, or it is after hours) the AI sends a text message automatically in about 60 seconds. The message is conversational and can move toward a confirmed booking without requiring the caller to call back.
For a chiropractic office, the speed matters. Someone searching for a chiropractor after an injury or a bad morning with their back is going to call two or three practices in sequence. The first one to respond gets the appointment. A 60-second text beats a two-hour voicemail callback every time.
Most chiropractic practices have a large list of past patients who came in for acute care, got enough relief to function, and stopped coming before completing their care plan. These patients did not switch providers. They just stopped calling.
Belken includes patient reactivation in the AI Receptionist. You provide a list of past patients who are overdue, patients who last came in 3, 6, or 12 months ago and have not rebooked. The AI calls each patient by name, references that they are due for a follow-up or that completing their original care plan will help prevent the pain from returning, and books the appointment with anyone who is ready to come back.
For chiropractic practices, reactivation converts past acute patients into ongoing maintenance patients. That is recurring revenue from a relationship you already built, without any staff time or new patient acquisition cost.
| Capability | AI Receptionist | Live Answering Service |
|---|---|---|
| Answers calls 24/7 | Yes | Yes |
| Books appointments directly to your calendar | Yes | No, takes a message |
| Handles new patient intake end to end | Yes | No, message only |
| Texts missed callers back in 60 seconds | Yes | No |
| Calls inactive patients to rebook them | Yes | No |
| Per-call or per-minute billing | None, flat rate | Yes, adds up fast |
| Configured for chiropractic conversations | Yes | Generic scripts |
| Setup and operation handled for you | Yes, Belken operates it | Partial |
Setup starts with a single 20-minute call. Belken asks how your front desk handles calls today, what a typical new patient call looks like, how you handle after-hours injury inquiries, and which scheduling system you use. Belken then configures the AI for chiropractic conversations (intake flow, appointment types, after-hours routing) and connects it to your existing phone number and calendar.
Your practice keeps its existing phone number. There is nothing to install or configure on your end.
Yes. Belken's AI Receptionist is configured for chiropractic practices. It answers every patient call 24/7 in your practice's name, collects new patient intake information, books new patient evaluations and follow-up adjustments directly to your scheduling system, and texts any missed caller back in about 60 seconds. Belken sets it up and operates it for you, no software to configure on your end.
An AI receptionist for a chiropractic office answers every inbound call around the clock. It greets callers in your practice's name, handles new patient intake (name, chief complaint, insurance carrier, appointment type, preferred time), books new patient evaluations and recurring adjustments directly to your calendar, and texts any missed caller back in about 60 seconds so new patients do not book with the practice down the street. It also calls inactive patients to rebook them before they drift away permanently.
When a new patient calls to book, the AI gathers what your front desk would collect: the caller's name, their chief complaint (back pain, neck pain, sciatica, car accident injury, headaches), their insurance carrier if applicable, and their preferred appointment day and time. It then books the new patient evaluation directly onto your schedule. The caller hangs up with a confirmed appointment, not a promise that someone will call them back.
Yes. The AI Receptionist answers 24 hours a day, 7 days a week. Chiropractic offices often see after-hours calls from patients who want to book a follow-up the same evening, or from patients who sustained an injury over the weekend. The AI captures the caller's information and books the next available appointment so they are first on the schedule when the office opens. For urgent injury calls, it can transfer to an on-call number you designate.
When a patient caller does not get through (because your front desk is with a patient, the line is busy, or it is after hours) the AI texts them back automatically in about 60 seconds. The text is conversational and can move toward a confirmed booking without requiring a callback. A prospective patient searching for a chiropractor will move to the next result within minutes of a missed call. The 60-second text-back recovers that patient before they make their decision.
Yes. Belken includes dead-list reactivation in the AI Receptionist. You provide a list of past patients who are overdue. The AI calls each patient by name, references that they are due for a follow-up or that completing their care plan will help prevent the pain from returning, and books the appointment with anyone who is ready to come back. For chiropractic practices, this converts past acute patients into ongoing maintenance patients without any staff time.
Belken's AI Receptionist is included in the Autonomous Operations Retainer, starting at $4,500 per month. That is a flat rate with no per-call meter. The retainer covers setup, 24/7 answering, appointment booking, missed-call text-back, patient reactivation, and ongoing operation. A $1,997 Opportunity Audit is available first if you want a modeled estimate before committing.
Setup starts with one 20-minute call. Belken configures the AI for chiropractic conversations, connects it to your existing phone number and scheduling system, and handles everything from there. Your practice keeps its existing phone number. There is nothing to install or configure on your end.
See what a chiropractic practice loses in missed calls and inactive patients, modeled against your real numbers.